About Us

A property manager with a long history of handling
extraordinary properties.

What separates an ordinary property manager from an extraordinary one? It’s more than the architecture, the landscape or any other aesthetic detail on the surface. What makes properties truly exceptional is the level of attention put into them by the manager behind the scenes. And at Access Management, we come from a long line of people who care deeply about each property they touch.

Our parent company Access Hotel and Resorts has been delivering AAA Four Diamond service to guests around the nation for over a decade. In 2008, the founders launched Access Management to bring the hospitality industry’s excellent service standards to the world of residential property management.

Founded by the principals of Access Hotel and Resorts – Tom Baker, Mark Lahood, Barry Caplan President and Cathy Brand VP/CFO of Access Residential Management – offers a broad range of property manager expertise with nearly 80 years of combined hospitality-related experience in such areas as community and homeowner association management, hotel and resort operations, development, finance, food and beverage, consulting, and service contract negotiation.



We Work Harder. So Our Clients Stay Longer.

While some communities hire a new management company every year, the majority of Access clients have been with us since the beginning. Why? Because they’ve tried with other management companies and they know they won’t find our level of dedication anywhere else.
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"The Del Webb management and activities team have made major improvements in the operations, maintenance, security, covenants enforcement, breadth and enjoyment of social activities. Further, the teams have exceptional interpersonal skills and are focused on exceeding resident expectations." Kathy, Del Webb Homeowner
“The Access team has really enhanced the resident lifestyle here. There’s always something fun going on, and the newsletter makes it so much easier to stay connected and discover new ways to enjoy our community.” John, Village Walk Homeowner
"The Access Residential Management team has been very helpful in our transition from renting in Waterleigh to owning. Alex and Rebekah have always answered our questions in a polite and prompt manner. The wonderful community events that the team coordinates have helped us to meet more neighbors and feel welcome.? Renee, Waterleigh Homeowner
“I only wish all management companies were as responsive and accommodating as “The Access team ." Jim Gray, City of Orlando District 1 Commissioner
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