Community Association Manager

Job Description:

Community Association Manager Job Purpose: This position is responsible for managing the relationships with the Board of Directors, Developer, Homeowners and Committees of the community, and to overseeing the maintenance of the amenities, common areas and all other association assets.

Skills/Qualifications: Meeting Goals, Motivation for the team, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation of Vendor Agreements, Results Driven, Planning, and a Team Attitude.

Community Association Manager Job Duties:

  • Achieves operational objectives by contributing association management information and recommendations to strategic plans and reviews; preparing and completing action plans; increasing productivity, quality, and customer-service standards; resolving resident and organizational concerns; determining management system improvements; implementing change.
  • Meeting community financial objectives, contributing to the annual budgets and ensuring budget compliance as well as analyzing variances and initiating corrective actions when appropriate.
  • Maintains and expands client base by building and maintaining rapport with key clients and identifying new opportunities.
  • Indentifies potential to expand services by identifying new opportunities, service changes, and surveying client needs, current trends and knowing our competition.
  • Updates job knowledge by participating in educational opportunities, reading professional publications and maintaining personal and professional networks.

Essential Functions:

  • Have a thorough understanding of onsite management, HOAs and Florida Statutes 718 & 720
  • Have at least five years of association management experience, preferably onsite
  • Conduct inspections of common areas of association property to ensure proper maintenance.
  • Process, approve and code all vendor invoices for payment in a timely manner.
  • Communicate with homeowners, board members and vendors and respond to concerns within the community’s policy.
  • Prepare written monthly management reports, weekly community bulletins, and approve event bulletins.
  • Attend and participate in monthly Board of Directors meetings, Annual meetings, Committee meetings and
    Staff meetings
  • Have the desire to be stable and carry out the vision of the board in the community
  • Required hours Monday – Friday 8am-6pm, all board meetings, and emergency availability
  • Draft annual budget, read and understand monthly financial statements, explain delinquency procedures and
  • Tops/212 software knowledge required

Education Requirements:

  • Must be High School Graduate, Bachelors Degree in related field preferred
  • Must be a Florida Licensed Community Association Manager with no disciplinary action taken. CMCA or higher designation preferred.

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"The Del Webb management and activities team have made major improvements in the operations, maintenance, security, covenants enforcement, breadth and enjoyment of social activities. Further, the teams have exceptional interpersonal skills and are focused on exceeding resident expectations." Kathy, Del Webb Homeowner
“The Access team has really enhanced the resident lifestyle here. There’s always something fun going on, and the newsletter makes it so much easier to stay connected and discover new ways to enjoy our community.” John, Village Walk Homeowner
"The Access Residential Management team has been very helpful in our transition from renting in Waterleigh to owning. Alex and Rebekah have always answered our questions in a polite and prompt manner. The wonderful community events that the team coordinates have helped us to meet more neighbors and feel welcome.? Renee, Waterleigh Homeowner
“I only wish all management companies were as responsive and accommodating as “The Access team ." Jim Gray, City of Orlando District 1 Commissioner
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