Carlos De La Ossa, LCAM, CMCA
Senior Regional Director of Operations – Southwest Florida
Carlos started his career as Director of Sales and Operations for a private equity firm specializing in land acquisition and development in the Republic of Panama. There he led the management and operations of the company as it continued to expand its footprint.
After a few years in Panama, Carlos decided to move back to Florida where he was appointed as the Director of Training and Development for Omni Financial, the largest and oldest tax negotiation firm in the United States. His expertise in business helped him to teach his teams how to effectively negotiate tax settlements with the IRS and State Departments of Revenue for their clients.
His background in property development and finance led him to acquire his CAM license where he joined AR Choice Management to manage a portfolio of HOAs, Condominiums, and mixed-use properties throughout the Treasure Coast of Florida. He focused on providing guidance to board members, committees, and owners while evaluating and solving challenges within the communities. He provided financial oversight and community governance to ensure compliance with deed restrictions.
His extensive experience in development, finance, and community management made Carlos the perfect HOA manager for several national home builders including Lennar, DR Horton, and Taylor Morrison. His primary role was to serve as President and represent the associations that were under developer control. He implemented policies to enhance the customer relationship while holding third-party management companies accountable for their responsibilities within the community associations. His involvement included creating and supervising community structures including master and sub-homeowner associations, maintenance-free designations, community development districts, and condominium and common associations. He assisted with the operation of Community Development Districts and acted as a liaison and board member. Carlos was also the meeting facilitator and speaker for all association meetings including quarterly meetings, budget meetings, committee meetings, public presentation meetings, annual meetings, and developer turnover.
Carlos currently serves as the Senior Regional Director of Operations at Access Management, a leading provider in community association management with a strong focus on hospitality. He is responsible for overseeing the operations of association management of the division and ensuring the region provides high-quality service to all homeowners and association boards. His responsibility includes the oversight of more than 15,000 units and growing.