Valerie Velazquez has spent the last five years at VillageWalk at Lake Nona, one of Pulte Homes’ premier active lifestyle communities, building her career. Starting out with a part time front desk position, she quickly transitioned into the Activities Assistant, then Lifestyle Director roles before being promoted to Assistant Community Manager. She brings over 10 years of valuable customer service experience to the Access Residential Management team, having held diverse customer relations positions in the banking, education, and hospitality industries. She took an interest and initiative towards training and development which lent a hand toward awarding her acknowledgement as Access’ Manager of the Year in 2016 and a promotion to Senior Community Association Manager in early 2017.
With her passion, creative energy, and vision for marketing, event planning, business and professional development, and social media, Valerie enjoys setting the bar and pushing the limits of resident and business engagement. She employs her innovative skills, along with her keen eye for attention and detail, to enhance the overall interactive customer experience through the integration of print, digital, social, and cultural communication.
Prior to relocating to Orlando, FL, Valerie studied Business Administration and Marketing at Indiana University-Bloomington.
"The Del Webb management and activities team have made major improvements in the operations, maintenance, security, covenants enforcement, breadth and enjoyment of social activities. Further, the teams have exceptional interpersonal skills and are focused on exceeding resident expectations." Kathy, Del Webb Homeowner
“The Access team has really enhanced the resident lifestyle here. There’s always something fun going on, and the newsletter makes it so much easier to stay connected and discover new ways to enjoy our community.” John, Village Walk Homeowner
"The Access Residential Management team has been very helpful in our transition from renting in Waterleigh to owning. Alex and Rebekah have always answered our questions in a polite and prompt manner. The wonderful community events that the team coordinates have helped us to meet more neighbors and feel welcome.? Renee, Waterleigh Homeowner
“I only wish all management companies were as responsive and accommodating as “The Access team ." Jim Gray, City of Orlando District 1 Commissioner