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About

Who we are

Brand Essence & Differentiator

Hospitality is our Foundation, Your Happiness is our Focus!

What makes a property management company undeniably extraordinary? It’s the seamless integration of hospitality into every community touchpoint. At Access Management, we blend hotel-quality service with specialized property expertise, creating vibrant communities where residents connect, engage, and genuinely feel at home.

Discover Our Approach

Ready to Experience the Access Difference in Your Community?

Our hospitality-first approach transforms properties into vibrant communities where residents truly feel at home. Let’s talk about your property needs.

888.813.3435
Our Story

Heritage & Comprehensive Services

Where Hospitality Meets Association Management

Access Management emerged from our parent company Access Hotel and Resorts, which earned its reputation delivering AAA Four Diamond service across the nation. In 2008, we recognized an opportunity to transform residential management by infusing it with hospitality’s personalized care and attention to detail.

Today, we offer a comprehensive suite of services—Lifestyle Programming, Marketing, Property Management, Food & Beverage Operations, Maintenance, and Real Estate services—all unified by our hospitality-first philosophy and delivered by teams who understand that community is built through meaningful connections.

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difference

The Access Difference - Key Differentiators

The Access Difference: Crafting Vibrant Living Experiences

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Hospitality is our Foundation, Happiness our Focus!

We elevate everyday community interactions with hotel-quality service standards, creating places where residents actively look forward to coming home.

We create lively, dynamic community environments

Through our Lifestyle and F&B management expertise, we transform properties into active social hubs where genuine connections flourish naturally.

We listen, think independently, advise & take action

Rather than simply managing, we anticipate needs and proactively identify opportunities that enhance community life before our clients even need to ask.

We are there when and where our clients need us

Founded on the principle of accessibility, we maintain open communication channels and responsive service that residents and boards can count on in every situation.

Each community develops its own distinctive character

We curate management approaches that amplify your community’s unique personality rather than applying one-size-fits-all solutions.

We offer clarity and transparency in every interaction

Straightforward communication, thorough reporting, and accessible records form the foundation of our trusted client partnerships.
Our Experience

Access Expertise

Versatile Management Across Community Types

Our management portfolio spans the full spectrum of East Coast residential living—from boutique 100-unit condominium communities to expansive 4,200-home master planned neighborhoods to sophisticated urban high-rises.

This diverse experience equips our team to adapt seamlessly to any property’s unique character and requirements, providing resources, expertise, and personalized attention precisely where and when they matter most.
Leadership Showcase

Meet Our Team

Versatile Management Across Community Types

Our management portfolio spans the full spectrum of East Coast residential living—from boutique 100-unit condominium communities to expansive 3,600-home master planned neighborhoods to sophisticated urban high-rises.

Barry J. Caplan
President & CEO
Cathy Brand
Managing Partner
Michael W. Laster
Senior Vice President of Operations & Partner
Michelle Keyston
CFO
Dave Walter
Vice President of Operations & F&B
Karyn Walter
Vice President of Human Resources
Krishna Dass
Director of Corporate Strategy & Efficiency

AVP/RDO Sarasota: Open Position

Krista Meloon
Regional Director of Operations – Central Florida
Amanda Whitney
Regional Director of Operations – Tampa
Lucia Bonadies
Regional Director of Operations – Naples
Gina Little
Director of Corporate Accounting
Yalitza Luna
Director of Association Accounting
Lauren Wheeler
Director Coaching & PD
Tim Gesing Director Lifestyle & Marketing
Timothy Gesing
Corporate Director of Lifestyle & Marketing
Kari Maldonado
Director of Technology:
Heidi Maskell Director Human Resources
Heidi Maskell
Corporate Director of Human Resources
Tony Ventura
F&B Consultant
Pippa Baker
Controller F&B
Deb Mason
Regional Director of Operations Sarasota
Services

Service Areas

Our managed regions include Florida, Georgia, North Carolina and South Carolina.

Florida
South Carolina
North Carolina
Georgia
Client Success

Client Testimonials

Community Success Stories

Access Management has an impressive and diverse portfolio of over 190+ premier communities in Florida, North Carolina and South Carolina.

Use the search function below to be redirected to your community’s website for more information. If you cannot find your community listing, please contact us for more assistance.

“Access Management is truly an amazing management company-they are far superior to any other company in this field. The customer service is outstanding – always professional and friendly and efficient…This is really a top notch company that will not disappoint.” 

— M.D., Community Member

Our Partners

Partners & Clients - Credibility

Partners Who Share Our Vision for Excellence

Leading developers and builders consistently choose Access Management to bring their community visions to life. We honor their trust by preserving each property’s distinctive character while enhancing resident experiences through our hospitality-centered approach.
Let’s Create Communities Where Connections Flourish
Empowering Our Clients
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Career

Join Our Team - Recruitment

Join a Team That’s Redefining Community Management

HR@accessdifference.com

 If you’re passionate about creating places where people genuinely connect and enjoy living, Access Management offers a workplace where your contributions directly enhance community experiences. We provide competitive benefits, ongoing development opportunities, and a collaborative environment where your ideas and initiative are welcomed.

Open Careers
COMPETITIVE COMPENSATION

We pride ourselves on taking good care of people. That goes for our team members as well as our clients. So Access offers the most competitive salary and benefits in the industry. It helps us attract great people to our team and keep them here.

ONGOING TRAINING

Preparing our people for success is critical. We invest heavily in training our team members, and not just during the orientation period. Through ongoing training, we help people strengthen and expand their skill sets so they can excel at their roles and eventually, advance to greater responsibility.

PROFESSIONAL GROWTH

We look for people who are ready to build a career, not just land a job. If you’re passionate about your work and ready to work hard at what you do, then we’re ready to help you reach your full potential. Property management jobs can be rewarding and fun.

SUPPORTIVE ENVIRONMENT

When we talk about “our team,” it’s not just talk. From the newest hourly team member to our chief executives, every person at Access Management plays a critical role in our company’s success and our client’s happiness. That’s why we treat one another with respect and support one another’s efforts.

COMMUNITY CONVERSATIONS

Stories That Welcome You Home

More stories
  • Communities, Lifestyle

Creating Purposeful Community Lifestyle That Goes Beyond Entertainment

  • Communities, Preparedness

Hurricane Season: Essential Tips & Resources

  • Communities, Preparedness

Hurricane Preparedness: Your Essential Guide to Get Ready

Stay Connected with Access Insights

Join our community of property leaders receiving monthly updates on creating welcoming spaces residents love to call home.

Crafting a vibrant lifestyle to crunching the numbers in your annual budget.
888.813.3435
Contact Us
Central Florida Office - Corporate
1170 Celebration Blvd. #202
Celebration, FL 34747

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Sarasota Office
2970 University Parkway,
Suite 104 Sarasota, FL 34243

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Tampa Office
5322 Primrose Lake Circle, Suite C
Tampa, FL 33647

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Naples Office
1415 Panther Lane, Suite 329
Naples, Florida 34109

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Carolina Office
100 Sutter Drive, Unit 309 Surfside
Beach, SC 29575

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© 2025 Copyright | Access Residential Management
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We look forward to learning about your financial goals.
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CONTACT US

Our Phone
+1(122)800 88 08

Our Email
office@execor.com

Mon-Fri: 
8:30am-5:30pm

San Francisco, 
1140 Harrison St, CA 94103

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top

Barry J. Caplan, LCAM

President & CEO

bcaplan@accessdifference.com
Barry Caplan has more than 35 years of hospitality industry experience. Mr. Caplan is Founder and President of Access Residential Management; a “hospitality focused” Community Association Management Company. He is a Licensed Community Association Manger in the State of Florida. Currently, Access Residential operates three Del Webb Communities in Florida and is responsible for managing the Homeowners Association of 20 lifestyle communities with over 6,500 single-family residences. Access Residential’s client list includes the Nation’s top publicly traded home builders: The Pulte Group, D.R. Horton, KB Home and Lennar.

His expertise is extensive in hotel operations, sales and asset management. Since 2005, Mr. Caplan is also Co-founder and Managing Principal of Access Hotel and Resorts. Access is a third-party hotel and asset management company that operates hotels on both North American coasts as well as the Caribbean. Currently, the company manages a number of independent properties including The Seton Hotel and The Distrikt Hotel in New York City, The Serrano Hotel, San Francisco, California, The Lodge of the Four Seasons, Lake Ozarks, Missouri and The Palace at Playe Grande in the Dominican Republic as well as several other full-service hotels.

Mr. Caplan was instrumental in the management transition of Bacara Resort and Spa, Santa Barbara, California. After 18 months of Management, he assisted in the disposition of the resort, increasing asset value by $30 million dollars. Mr. Caplan has cultivated strong partners throughout his career advising and/or managing assets for pension and private equity funds, banks, brands and servicing companies. During his tenure in the industry Mr. Caplan has opened, repositioned, managed, renovated, disposed and acquired more than $650 million of hotel real estate.

Prior to co-founding Access Hotel Management, he led the expansion of Warwick International Hotels in North America with the conversion of the Melrose Hotel Dallas to The Warwick Melrose Dallas Hotel, a AAA four diamond property.

Mr. Caplan has held various key executive positions such as Chief Operating Officer, Senior Vice President of Sales, and Regional Director of Operations for several hotel management companies. He has union labor hotel management experience in major cities including: New York, Washington DC, Detroit, St. Louis, Los Angeles and Dayton. He was also directly responsible for labor negotiations in several assets.

Mr. Caplan has held the position of Director of National Sales for Hilton Hotels Corporation and was honored as Hilton’s National Sales Person of the Year, the youngest in the Company’s history. Mr. Caplan holds a Bachelor of Arts from Michigan State University.

Cathy Brand

CFO & Managing Partner

cbrand@accessdifference.com

Cathy Brand brings over 34 years of Hospitality and accounting experience to Access Hotels, Resorts and Access Residential Management. She is one of the founding partners of Access Residential Management and continues to serve as a Partner, providing expertise across all aspects of the accounting and finance functions for the Access Companies.

Cathy joined Access Hotels and Resorts and Access Residential Management from GF Management where she served as Corporate Controller responsible for overseeing the financial activities for thirty-five hotels. Prior to joining GF Management, Cathy was the Corporate Director of Accounting and Financial Reporting for The Melrose Hotel Corporation where she oversaw all financial activities for multiple hotels and was instrumental in creating and implementing internal audit guidelines and procedures. Cathy spent ten years with Starwood Hotels & Resorts working at both Westin and Sheraton branded properties. She was involved with multiple hotel openings and spent eight years in various hotel controller positions. She was involved in numerous special projects and was a member of the task force committee for newly acquired hotels. Prior to her hotel career, Cathy spent 5 years in public accounting where she performed financial and internal control audits.

Cathy is a Connecticut native who graduated with a Bachelor of Science degree in accounting and business economics from Oneonta State University. She currently resides in Central Florida and enjoys the great weather.

Michael W. Laster, AMS, CMCA, PCAM, CAM, NALP

Senior Vice President of Operations & Partner

mlaster@accessdifference.com

Michael W. Laster is a licensed real estate broker, licensed community association manager, and notary public in the State of Florida. He studied Chemistry and Mathematics at the University of North Florida. Shortly after college, Michael moved to Orlando and began working at the Real Estate Gallery selling and renting residential real estate. In 2002, he was hired as a leasing manager with AIMCO, one of the largest owner/operators of apartment communities in the country. 

After gaining experience in real estate and multi-family property management, Michael was hired by Western & Southern as an Apartment Manager. Eager to expand his knowledge, he received the National Apartment Leasing Professional and Certified Apartment Manager designations from the National Apartment Association.

After working for several years in multi-family property management, Michael became a licensed community association manager and was hired by World of Homes. After two years with the company, he was promoted to Director of Management and became responsible for the operations of the company. In this role, he oversaw the management services for a wide array of residential developments including condominium high-rises, large scale homeowners associations, multifamily rental conversions, and hotel-condominiums. His responsibility included overseeing 3 offices providing association management, real estate sales and rentals to more than 10,000 units in over 100 communities in Florida. Seeking to promote World of Homes, he spearheaded a series of educational seminars and tradeshows for community associations in Central Florida. World of Homes increased their total client base from 4,000 to well over 10,000 units, despite challenges in the economy.

After almost 8 years with World of Homes, Michael joined Access Residential Management as their Regional Association Manager to make a positive difference in the lives of their residents’ and their communities. Currently as Vice President of Operations, he strives to improve the Access Difference by exceeding the needs and expectations of their clients. By educating the management team, clients, and residents, he hopes to build a better foundation to ensure a future of success.

Michelle Keyston

CFO

mkeyston@accessdifference.com

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Dave Walter, LCAM, CMCA

Vice President of Operations & F&B

dwalter@accessdifference.com

Dave Walter is a licensed community association manager, in the State of Florida. Dave began his career in the banking industry in Connecticut where he worked in the mortgage servicing sector. After 4 years working with People’s Bank and reaching the level of Sr. Financial Analyst, he moved on to work with Triton Investment Management. Triton had offices in Stamford, CT, New York, NY and Houston, Texas.

Triton purchased and subsequently managed garden apartment units throughout the US with concentrations in Texas, Virginia and New York. As an Asset Manager with Triton Dave was responsible for the communication between on-site staffing, vendors and investors. Part of Dave’s responsibilities included budgeting for operations, and capital improvements. He also supervised on- site staff and local management companies. During his tenure at Triton, Dave was instrumental in purchasing over 5,000 apartment units in Houston, Texas. Dave directly supervised the setup of the management company tasked to handle the on-site staff and the day-to-day operations of the apartments.

After Triton, Dave went to work for himself in the Casino/Hotel industry. He and his partner started a casino marketing business. This operation planned, promoted and escorted trips from various cities on the east coast to casino destinations throughout the US and the Caribean Islands. For the next 18 years Dave operated this business gaining contracts with such companies as, The Trump Organization and Caesars Entertainment. Dave holds a Junket Enterprise license with the states of New Jersey and Nevada.

During the same time period with his partner, Dave opened a full service Italian/Pizza restaurant in Myrtle Beach, South Carolina. Dave was owner/operator of the restaurant for 15 years being responsible for the day to day operations including food ordering, accounts payable, scheduling, payroll, and all taxes and government filings. In addition, Dave was involved in creating the recipes and the designing and writing of the menu.

In 2009 Dave began to work for Access Residential Management. For the first few years Dave was tasked with various projects. He assisted in setting up new communities and helped with the creation of month end financial packages. In 2013 Dave re-located to Orlando to take the position of Director of Operations for Access Residential. Dave’s responsibilities have included Portfolio management of Homeowners Associations, and the supervision of on-site management staff. This would include preparing property budgets, running monthly board meetings, vendor contact, and communication with the developer and resident run board of directors.

Dave has been married for 25 years and has three children, the eldest a recent graduate of Clemson University and the other two currently attending Winthrop University near Charlotte , NC.

Karyn Walter

Vice President of Human Resources

kwalter@accessdifference.com

Karyn brings over 25 years of office management and Human Resources experience.  Her broad experience includes payroll, benefits, employee relations, conflict management and problem solving.   Karyn joined Access Management in 2014 and has been an integral part of the team’s growth from 25 employees to 150 strong.Karyn contributes her time and expertise to many community organizations. Karyn is happily married  with three children.  She has  been heavily involved with her children’s school activities through volunteering and chairing various committees and charitable organizations. Karyn’s dedication and commitment to her family, friends and career exemplifies the true “Access Difference”.

Krishna Dass

Director of Corporate Strategy & Efficiency

kdass@accessdifference.com

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Krista Meloon, CMCA, AMS

Regional Director of Operations – Central Florida

kmeloon@accessdifference.com

Meet Krista Meloon, a seasoned professional at Access Management dedicated to delivering unparalleled service. Her commitment to excellence is evident through best practices, relationship building, continuing education, and a professionalism rooted in mutual respect. With over a decade in the residential association industry, Krista has achieved great success, earning loyalty from co-workers and board members alike.

Having extensive experience as both an Onsite CAM and Portfolio CAM in Central Florida, Krista’s unwavering dedication sets her apart. She has successfully serviced and retained many properties, thanks to the trust and loyalty her boards place in her. Krista believes in the power of open communication, proactive problem-solving, and a commitment to transparency in all aspects of her work.

In her role as the Regional Director of Operations, Krista emphasizes the transformative power of effective leadership. She champions collaborative efforts and inclusive approaches that create an environment where each team member’s unique skills contribute to a cohesive and high-performing team. Actively engaging with her teams, Krista ensures professional development by staying informed about industry trends and emerging best practices. Her dedication to ongoing process improvement plays a pivotal role in instilling a culture of excellence throughout the organization. Get to know Krista, whose approach to every task is to exceed expectations and uphold the standard of excellence at Access Management.

Amanda Whitney

Regional Director of Operations – Tampa

awhitney@accessdifference.com

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Lucia Bonadies

Regional Director of Operations – Naples

lbonadies@accessdifference.com

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Gina Little

Director of Corporate Accounting

glittle@accessdifference.com

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Yalitza Luna

Director of Association Accounting

yluna@accessdifference.com

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Lauren Wheeler

Director Coaching & PD

laurenwheeler@accessdifference.com

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Timothy Gesing, LCAM

Timothy Gesing, LCAM

tgesing@accessdifference.com

As the Corporate Director of Lifestyle & Marketing, Tim leads with a dynamic blend of strategic vision and hands-on expertise. With a proven track record in property management, he oversees a team dedicated to curating exceptional lifestyle experiences for homeowners. His leadership style emphasizes collaboration and innovation, fostering an environment where each team member contributes unique talents to deliver comprehensive lifestyle solutions.Tim brings a wealth of experience in crafting bespoke services in event development and coordination. Known for his keen attention to detail and client-centric approach, Tim ensures that the team provides tailored and seamless solutions, elevating the quality of life for every individual under their management. With a commitment to excellence, he continues to drive the organization towards new heights, creating unparalleled and unforgettable experiences for residents in every aspect of their lives.

Kerry Maldonado

Director of Technology

kmaldonado@accessdifference.com

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Heidi Maskell, M.S., LCAM

Corporate Director of Human Resources

hmaskell@accessdifference.com

As an industry veteran, Heidi is gifted in developing new beginnings for unique and challenging communities and projects. She comes with 15 years of experience managing projects for developers at a regional level from new construction as well as projects in distress. This includes Mixed-Use projects, Luxury Apartments & Condominiums, Premier Lifestyle Communities and the Leasing and Management of Commercial Retail. Her innovative outlook and approach to developing teams brings our organization great success to the operations, management and the cultivation of relationships between employees, clients, vendors and our community residents. As the Director of Development, Heidi has a close involvement in the recruitment, training and future development of our teams to consistently carry out “The Access Mission” and corporate culture.

Tony Ventura

F&B Consultant

tventura@accessdifference.com

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Pippa Baker

Controller F&B

pbaker@accessdifference.com

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Deb Mason

Regional Director of Operations Sarasota

dmason@accessdifference.com

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